Privacy statement

Merino Lux j.d.o.o. undertakes to provide protection to customers’ personal data, in such a way that it collects only the necessary, basic data about customers / users that are necessary for the fulfillment of the contract.
All user data is strictly kept and is available only to employees who need this data to perform their work.
All employees of prejzine.hr and business partners are responsible for respecting the principles of privacy protection.

COLLECTION AND USE OF INFORMATION
Merino Lux j.d.o.o. values ​​and protects your privacy. In the process of realizing the requested service and for providing notifications and information related to your purchase or other service, we will only use the information that you voluntarily give us. We undertake not to sell, transfer or give this information to a third party in a way that is not specified in this statement.

PURCHASE
In order to make shopping as simple as possible, we have so far avoided the mandatory registration of customers, and we will continue to do so in the future.
In order to make a purchase or send an inquiry on these Internet pages, the user is asked for contact information (such as name and e-mail address, residential address, telephone number).
This information is used to get in touch with the user when answering questions asked on our website and to ensure the user’s privacy when controlling the status of the order and entering or changing data. The user can send an inquiry without data and only with a correctly entered email address.
To place an order, your personal data is required:

Name and surname
E-mail address
Phone number (preferably mobile)
Residential address

If you request an invoice in the name of the company, you need to enter the OIB and the name of the company

When ordering goods, in accordance with the provisions of the GDPR, you must give us express consent for the use of your personal data for each of your orders, without which ordering on our WEB shop is not possible.
The data that the user provides when ordering is stored on the webshop server (T-COM DC in Zagreb), and in the business program to which the employees of that department have access with codes for accessing the business program.

SECURITY
Our WEB shop has taken all measures to protect user data.
If our registration form requires users to provide confidential information (such as personal information), the transmission of this information is encrypted and protected by a secure protocol (SSL). While you are on a protected page, the padlock icon at the top of your internet browser is locked, unlike the unlocked or open icon when you normally search internet pages.
Only employees who need it to perform a specific service have access to confidential data.
In case of need (errors on our website), employees of the company that maintains our WEB shop can also have access to your data.
For any additional questions, you can contact us by email at the address

COLLECTION AND PROCESSING OF PERSONAL DATA
The manager of your data processing is the company Merino Lux j.d.o.o. with its registered office in Zemunik Gornji, street I 9a 23222 Zemunik Donji
Personal data is any data relating to a natural person whose identity has been determined or can be determined directly or indirectly.

The following personal data is collected

First name, last name, residential address, contact phone number, and possibly OIB and company name (required to create an R1 account).
The current IP address of your computer from which you access our WEB shop is also stored.

Purpose of data collection

Your personal data is necessary for us to be able to deliver the ordered goods to you, as well as to resolve your inquiries, complaints or objections.
In order to be able to deliver the goods to you, we must pass on your personal data to the delivery services we cooperate with, and we have signed contracts with.

Transfer to third parties

In addition to the delivery services mentioned above, your personal data can be transferred to third parties, if there is a legal basis for the transfer.

 

State institutions that request data for inspection due to third-party processing
Your personal data is available to IT DESIGN, which maintains our WEB shop.
Duration of storage of your personal data

Your personal data is permanently stored in our local server in the business program for the purpose of physical processing of your orders or for accounting purposes, and to which only authorized employees of our company and employees of the maintenance company (e-Sustavi d.o.o.) have access.
Information about you as a customer is stored on the pages of the WEB shop merinolux.hr, which is located in the leased part of the company that provides space on the WEB (IT DESIGN).
When submitting your order, you have the option to ask us to delete your personal data, whereby only your personal data will be deleted, while other data about the order and ordered goods cannot be deleted for legal and accounting reasons.

Cookies

What is a cookie?
A cookie is information saved on your computer by the website you visit. Cookies usually save your settings, settings z